data protection

Privacy Policy DownUnderFlirt

DownUnderFlirt takes data protection very seriously, will treat all your personal data with the utmost care and assure you that your personal data will only be used in accordance with this privacy policy. This privacy policy sets out how DownUnderFlirt uses and protects any information that you provide to DownUnderFlirt when you use our website and services. In short, we use your personal data to offer you our services, to contact you, to inform you about our services and to make you personal offers. If you have any questions about the use of your personal information, please contact compliance@festivusmedia.com.

Who is DownUnderFlirt?

DownUnderFlirt provides a service through a platform (“Platform”) through which users can contact each other and communicate through messages. The services of DownUnderFlirt are provided by Festivus Media BV. Festivus Media BV is located at Bezuidenhoutseweg 161 (2594AG) in Gravenhage and is registered with the Chamber of Commerce under number 60194235. Festivus Media BV is responsible for the manner in which your Personal Data is collected, used and stored.

The data we process

Account and Messages
To use our platform, you must create an account. To create your account, we ask you to provide us with your name, email address and password. This information is mandatory. You can also add additional information such as profile picture, phone number, location, gender, age, date of birth, physical characteristics, relationship status and sexual orientation or flirting preferences. Your additional information will be stored in your account and you may update or delete this information at any time. In addition, this additional information may be classified as a special category of personal data, which we will only process with your consent. You have the right to withdraw your consent at any time by sending an email to compliance@festivusmedia.com. Please note that your messages to platform users contain (special) personal data that we process in order to provide you with the service.

Payment Details
In order to gain full access to the Platform, which includes sending and receiving messages, you must purchase Credits. For this purchase we process your payment details, including your telephone number. To process your payment, you will be redirected to the website of your bank, credit card company or other payment provider. You will be redirected back to the platform after completing your payment.

Contact form
You can contact us using the contact form on the platform. In this contact form we ask you to provide us with the following information: name, email address and message. We use this information to respond to your questions, inquiries and complaints.

Newsletter
You can register for our newsletter. If you have registered for the newsletter, we will use the email address you provided to send you our newsletter. If you no longer wish to receive newsletters, you can use the unsubscribe option included in each newsletter.

Personal offers
A profile is created based on the personal data collected by Festivus Media BV. Based on this profile, we try to tailor our offers to you as best as possible. These offers will be sent to you via email.

To do this we use:

  • The functions you use;

  • Your surfing behavior on the website;

  • The amount you spent on credits.

  • Your flirt settings;

  • Data collected using cookies.

    • This use of your personal data is based on your consent. If you no longer want your data to be used for this purpose, you can withdraw your consent by sending an email to compliance@festivusmedia.com.

    Statistical Research
    Festivus Media BV aims to provide services of the highest quality. To achieve this, Festivus Media BV must carry out statistical research. Based on the results of the research, we may make adjustments to our services and/or the platform. Festivus Media BV uses your personal data for this statistical survey. The research results are always aggregated. This means that the data in the research results can no longer be traced back to you.

    Automatically generated data
    Festivus Media BV requires certain information in order for the platform to function as optimally as possible (e.g. to display content correctly and to keep the platform secure) . Therefore, we collect automatically generated data about your use of the platform. This information consists of:

  • the type of device you use (e.g. tablet or smartphone);

  • your device's IP address (and geolocation);

  • Operating system of your device;

  • Browser software you use;

  • visited websites;

  • the internet service provider you use.


    • Disclosure to third parties
    We will not pass on your personal data to third parties without your consent, unless the following cases apply:

  • We make your personal data available to (sub-)processors (including, without limitation, the hosting party and entities that employ the people who respond to your messages) who may process personal data under the responsibility of Festivus Media BV Festivus Media BV assures that it has been contractually guaranteed that these (sub-)processors will not process data that does not fall within the scope of this Privacy Policy and that technical and organizational measures will be taken to protect your personal data against (among other things) unintentional Intentions to protect l loss or destruction or damage to your personal information.

  • We may disclose your personal information to third parties if you have expressly consented to the disclosure so that they can process your personal information and/or if such information cannot be traced back to you.

  • We may disclose your personal data to third parties if we are required to do so as a result of a legal dispute and/or if we believe that it is necessary to do so in accordance with applicable laws and/or regulations to protect our rights.

    • What do we do with your information?

    We will process your personal data for the following purposes and based on the following legal grounds:

    Purpose Legal basis
    Account & Message To provide the platform and its functions to you and to put you in touch with other profiles to bring you that match your preferences. Processing is necessary for the performance of a contract to which you are a party. If special categories of personal data are processed, the processing is based on your consent.
    Contact form To answer any questions you may have and/or to be able to contact you. The processing is necessary for the purposes of the legitimate interests pursued by festivus media bv, i.e. to provide its (customer) services to you.
    Newsletter we send you updates about our service. The processing is necessary for the purposes of the legitimate interests pursued by Festivus Media BV, i.e. to send you the newsletter to which you have subscribed.
    Personal offer To send you personal offers Processing is based on your consent.
    Statistical research to create statistical data and use it (anonymously) for research purposes. The processing is necessary for the purposes of the legitimate interests of Festivus Media BV, i.e. to make and improve the website as user-friendly as possible.
    Automatically generated information To secure, customize and improve the platform. The processing is necessary for the purposes of the legitimate interests pursued by Festivus Media BV, namely information security.
    Disclosure to third parties Disclosure of information about you to third parties and / or to provide third parties with access to information about you, if necessary for the execution the services are required;
    You have given your consent; or
    this is required by law and/or regulation as a result of a lawsuit and/or to protect our rights.     		The processing is necessary for the performance of a contract to which you are a party.
    You have consented to the processing of your personal data for this purpose.
    Processing is necessary to comply with a legal obligation to which Festivus Media BV is subject.

    Can this privacy policy be changed?

    This privacy policy may be changed from time to time. The changes will be published on the platform. If any material changes are made, you will be notified of this change.

    Complaints or questions?

    In case you have any complaints or questions with regard to this Privacy Policy and the manner in which Festivus Media BV processes your personal data, you have the right to report this via compliance@festivusmedia.com. In case you and Festivus Media BV are not able to resolve your complaint(s) with regard to the aforementioned data processing, you are also have the right to file a complaint to the competent Data Protection Authority.

    Updated: August 2019